As we combat the spread of COVID-19, we are exploring new ways for you to get your coffee fix. Temporarily during our store closures, we will be offering Curbside Pickup at our Burlington and Ancaster locations.

How it works:

1. Fill up your shopping cart for your online order. Remember to log in to your account to collect your Brew Bucks! Learn more about logging in online for the first time with a store account here.

2. Select the "Curbside Pickup" shipping option for Burlington or Ancaster when you are placing your order. This option is free, so you skip on shipping fees! :)

3. Wait for an email from us letting you know that your order is ready! Curbside Pickups for Ancaster are usually ready the day after placing the order, and Burlington Curbside Pickups are usually ready within 2 hours (if placed before 12:30 pm daily). 

PLEASE NOTE: You will receive an email when you place your order. This is an order confirmation email, and does NOT mean your order is ready. You will receive another email when your order is prepared and ready for Pickup!

4. Once you get an email from us saying that your order is ready, stop by our store during our Curbside hours to pick up!  Click here for directions, curbside pickup hours, and our full store addresses. Once you have arrived, give us a call!

Curbside Pickups for Burlington Call: (905) 631-1524 ext. 1

Curbside Pickups for Ancaster Call: (905) 648-0800 ext. 2

Be prepared to give us your order number and full name over the phone, and what car you're in.

5. Once we've confirmed it's you, we will bring it out to you!

6. Go home and enjoy a coffee :) 


ECS Coffee Inc. Ancaster
1172 Wilson Street West, Unit 3
Ancaster, ON L9G 3K9
(905) 648-0800

Retail & Curbside Hours:
Monday - Saturday: 9 am - 5 pm
Sunday: 10 am - 5 pm


ECS Coffee Inc. Burlington
3100 Harvester Road #6
Burlington, ON L7N 3W8
(800) 263-3890

Retail & Curbside Hours:
Monday - Saturday: 9 am - 5 pm
Sunday: 10 am - 5 pm
Customer Service hours: Mon. - Fri., 9 am - 5 pm

Do you have an existing store pickup order that is still at our store?

Just stop by our store parking lot any day during our pickup window, and give us a call to let us know you are here. Be prepared to give us your order number and full name over the phone, and we will bring your order out to you.

Are you unable to place your order online?

Call (800) 263-3890 in between 9 - 5 pm, Monday to Friday. We will take your order over the phone via credit card. Wait for us to email you to let you know your order is ready!

This is a temporary solution as our stores are closed. We will continue to update you with any important information regarding this program, and the status of our retail locations. Thank you for your continued support during this time!