I have to agree with several of the reviews on this kettle. I have had one for a few years now and the switch is gone, have had to “play” with it to get it to stay down for a while and now the connection must be gone as it starts and stops but never boils. I love the look of this kettle which is why I purchased but the supposed quality is just not there. I contacted SMEG in Canada and I got a too bad so sad out of warranty story. I also cannot find anywhere for it to be repaired and nor did they offer.
Clearly I bought for looks not quality.