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Warranty Info

When you purchase a machine from us, you may be eligible to receive warranty support through the manufacturer of the machine, depending on the brand. Please ensure you register your machine with the manufacturer. In some cases, ECS Coffee is an authorized service centre that can handle your warranty. Please read your machines specific warranty to understand any limitations and timeframes before you proceed. 

If you have a warranty concern with your machine, below are the steps you must take. 

 Aarke Your warranty is with ECS Coffee. Please contact us at webdesk@ecscoffee.com. Shipping charges are the responsibility of the customer for this warranty.
Baratza All warranty issues must be directed to Baratza at support@baratza.com or 425-641-1245Shipping charges are the responsibility of the customer for this warranty.
Bodum Your warranty is with Bodum. Click here to learn more.
Bonavita Please reach out to Bonavita to learn more about your warranty. Click here to submit a Bonavita Warranty Claim. Shipping charges are the responsibility of the customer for this warranty.
Breville

You must contact Breville for warranty service at 1-855-683-3535 or visit the Breville website for supportWe are not an authorized warranty centre although we can repair most Breville brewers. We cannot handle warranty issues at this time. Click here to learn more about your Breville Warranty.

Bunn

Bunn brewers are under warranty with Bunn. You can contact them at (905) 841-2866

Cuisinart

Cuisinart brewers are under warranty with Cuisinart. You can contact them at toll free number at 1-800-472-7606

DeLonghi

Contact Delonghi at 1-800-322-3848 and they will provide you an RMA number and direction. You can drop your machine off at either of our locations with the RMA number. Click here to learn more about your DeLonghi warranty.

DF Grinders Your grinder warranty is through ECS Coffee if purchased from us. Simply contact us or bring in your proof of purchase (receipt or order number) and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.
ECM  Your machine warranty is through ECS Coffee if purchased from us. Simply contact us or bring in your proof of purchase (receipt or order number) and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.
Gaggia

Your brewer warranty is through ECS Coffee if purchased from us. Simply contact us or bring in your proof of purchase (receipt or order number) and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Jura

You must contact Jura for warranty service at 1-855-544-8600. We are not an authorized warranty centre although we can repair most Jura brewers. We cannot handle warranty issues at this time. Jura has a service centre location in Mississauga Ontario.

Keurig

Keurig brewers are under warranty with Keurig. You can contact them at 1-800-361-5628. Click here to contact Keurig support.

Keurig Commercial Brewers

The following models are warrantied by ECS if purchased from us. Simply bring in your proof of purchase and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Deskpro(K130), K1500, K150, K155, K2500, K3500

Lavazza

Your Brewer warranty is through ECS Coffee if purchased from us. Simply bring in your proof of purchase and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Lelit

Your Brewer warranty is through ECS Coffee if purchased from us. Simply bring in your proof of purchase and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Mars / Flavia

Your Brewer warranty is through ECS Coffee if purchased from us. Simply bring in your proof of purchase and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Miele

Contact Miele at 1-800-565-6435 for your warranty claim. Click here to contact Miele.

Nespresso Your Brewer warranty is through Nespresso Canada. Visit the Nespresso Website to register your machine. To get warranty assistance on your Nespresso Machine click here
Rancilio

Your Brewer warranty is through ECS Coffee if purchased from us. Simply bring in your proof of purchase and we will handle your claim. Shipping charges are the responsibility of the customer for this warranty.

Rocket

You must contact Rocket for warranty service at 1-855-544-8600. We are not an authorized warranty centre although we can repair most Rocket brewers. We cannot handle warranty issues at this time. Rocket has a service centre location in Mississauga Ontario. Shipping charges are the responsibility of the customer for this warranty.

Saeco / Philips

You must contact Saeco for warranty service at 1-800-933-7876

We are not an authorized warranty centre although we can repair most Saeco/Philips brewers. We cannot handle warranty issues at this time. Click here for more information on your Saeco / Philips warranty.

Smeg

Your warranty is with Smeg via Royco Limited www.Roycolimited.com. Please contact Royco Limited toll free at 1-877-528-4846 or email warrantyservices@roycolimited.com for more info.

SodaStream

Your warranty is with Sodastream. Please contact them at 1-877-436-5866. Click here to learn more about your SodaStream warranty.

Technivorm / Moccamaster

Contact Technivorm  at 855.662.2200, and they will provide you an RMA number and direction. You can drop your machine off at either of our locations with the RMA number. Click here to learn more about your Moccamaster warranty.

Zwilling Electrics
The warranty for Zwilling Enfinigy Coffee Makers is 3 years, and is with Zwilling. Please visit the Zwilling website here for more information on how to submit your warranty claim, or contact Zwilling at 905-475-2555.

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