Privacy Policy
We are consumers just like you and value privacy first and foremost. All information that is provided by all of our customers is treated with the strictest of confidence at all times. This site has been built with Shopify, and Shopify complies with the highest level of Payment Card Industry (PCI) standards. We never use your provided email addresses unless you choose to sign up for our newsletter. In addition, we never use your provided mobile number unless you choose to sign up for our SMS newsletter. You can opt out from receiving both our email and SMS newsletters at any time.
Using Information About You
We collect and use personal information including; name, address, telephone number and email address in order to:
- Respond to queries or requests submitted by you.
- Process orders or applications submitted by you.
- Administer or otherwise carry out our obligations in relation to any agreement you have with us.
- Anticipate and resolve problems with any products or services supplied to you.
- Better tailor and improve the features of products and services.
Cookies
When you visit our web site, we send one or more cookies to your computer or other device. We may also use cookies in emails that you receive from us, including when you have abandoned your cart. This information is also used to determine when to send cart reminder messages via SMS. A cookie is a small data file that is placed on the hard drive of your computer when you visit a web site. A session cookie expires immediately when you end your session (i.e., close your browser). A persistent cookie stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, process your order, track your status in our promotions, contests, and/or analyze your visiting patterns. Certain of our Service Providers may use cookies and collect information on our behalf. They are prohibited by our contract with them from sharing that information with anyone other than us or our other Service Providers. However, we respect your right to choose whether to be included in such services. You may request that we remove your information from our website at any time. In addition, in connection with the services that they provide to us, certain of our Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies.
Security
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.
Links To Third Party Websites
Our web site may contain links to other web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such web site.
Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our web site or other services constitutes your acceptance of the practices described in the revised Privacy Policy.
Additional Notes
However, except as set out in this Privacy Policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, contractual obligations with suppliers, property or personal safety and those of our users/customers etc.
In the event our company, or part thereof, is acquired by another company, that company may use your personal data in accordance with this Privacy Policy.
By submitting Personal Information to ECS Coffee Inc. you signify that you agree with the terms of this Privacy Policy. If you do not agree with any term in this Policy, please do not provide any Personal Information to ECS Coffee Inc.
By submitting Personal Information to ECS Coffee Inc. you agree that we may collect, use and disclose such Personal Information in accordance with this Privacy Policy and as permitted or required by law. You may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us by email webdesk@ecscoffee.com or call 1-800-263-3890.
Effective Date: April 25, 2023