Due to the Canada Post Labour Dispute, we will be unable to ship orders via Canada Post until it is resolved. We will be shipping orders as usual with alternate couriers such as FedEx and various local couriers. However, please be aware that as a result of Canada Post being unavailable, shipping rates have increased dramatically for rural areas. If you regularly ship to a PO box or an address that requires Canada Post specifically, please provide an alternate shipping address that can be reached by other couriers. There may be additional shipping charges depending on the location. If this is the case, we will reach out to you about your order. Thank you for your understanding. Please click here to see our list of remote postal codes which usually get shipped Canada Post.
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With its slim, elongated spout, compact body and powerful electric base, this gooseneck kettle is as efficient as it is eye-catching. Expertly designed and produced to the highest standards, our chic kettle is all you need to enhance your pour over brewing technique and enjoy every cup more. The spout is specifically shaped to give you optimum control over the water flow for precision pouring at its very best. That leads to optimum extraction of the beans natural oils for the best possible taste and aroma.
1 year limited warranty through Bodum.
For warranty questions & claims visit the Bodum Website for support.
For faster service when you call, please have the following readily available: Provide the product model number (listed above) and the batch code (this is a 3 to 4 digit number). These numbers are usually located on the back, underside, or behind the water tank of the product, either on a sticker or an imprinted graphic. Have an original or a copy of the sales receipt.
Available to our store customers! Free In-Store Pickup. Just select the In-Store Pickup option during checkout to collect your online order at the store. For more info, see our full In-Store Pickup Policy. |
Our standard shipping rate to Canada for orders under $79 is a flat rate of $14.99 Orders over $79 receive free standard shipping.
AVAILABLE SHIPPING RATES | ||
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SHIPPING RATE | PRICE | |
Free Shipping Over $79 | FREE | |
Standard Shipping | $14.99 | |
In-Store Pickup Ancaster* | FREE | |
In-Store Pickup Burlington* | FREE | |
In-Store Pickup Etobicoke* | FREE | |
Local Same Day Delivery (Mon - Fri)** | $9.99 (orders over $79) | |
Local Same Day Delivery (Mon - Fri)** | $16.99 (orders under $79) | |
Express Shipping | $40 |
*In-store pickup options are visible to postal codes located in our retail store areas only. You can only pick up items that are currently in-stock at the location.
**Local Same Day Delivery is visible to select postal codes in select delivery areas only. Orders placed after 11 am will ship the next day.
Some surcharges may apply for addresses in remote locations. Please see our Shipping & Orders page for our full shipping policy.
Our standard shipping rate to Continental United States is $9.99 USD.
AVAILABLE SHIPPING RATES | ||
---|---|---|
SHIPPING RATE | PRICE | |
Standard Shipping | $9.99 USD |
For additional shipping information & our return policy, check out our Shipping Policy and our Return Policy pages.
If you have any other questions, please email webdesk@ecscoffee.com or call us toll free at 1-800-263-3890. We will be happy to help!
We love our goose neck electric kettle. It looks great on the counter and is perfect for our pour over. It has gotten a lot of use lately!
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