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excellent service, parts pick up, and parts inventory.
Was very pleased with the overall experience. Could not send over the machine, so did some testing myself, isolated the pump as the likely culprit and verified my suspicion with ECS staff who confirmed my suspicion. I ordered the pump which was sent within a few days and our coffeemaker is running like new again! Very happy to have fresh coffee in the pandemic!
Excellent, I would highly recommend this product