Pre-pay for your grinder diagnostic.Select store Pickup location at checkout for where you want to drop it off.
Option 1. Get in the queue! Pay for the Intake Fee online and reach out to Kim at kim@ecscoffee.com or call 905-631-1524 ext 202. This is ideal for those that have a functioning machine and don't want to be without coffee while the machine is in queue!Â
Option 2. Pop by one of our three locations and pay for your intake fee at the store and leave your machine there. Your machine will go into queue based on our timelines above.
Note due to the high volume of calls, it may take some time for the service department to get back to you
DeLonghi, Breville, Philips, Saeco, Gaggia, Technivorm Moccamaster, Lelit, Rocket, Bunn, Baratza, NewCo, Rancilio, La Pavoni, Keurig Commercial, and more!Â
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
DeLonghi, Breville, Philips, Saeco, Gaggia, Technivorm Moccamaster, Lelit, Rocket, Bunn, Baratza, NewCo, Rancilio, La Pavoni, Keurig Commercial, and more!Â
| Available to our store customers! Free In-Store Pickup. Just select the In-Store Pickup option during checkout to collect your online order at the store. For more info, see our full In-Store Pickup Policy. |
Our standard shipping rate to Canada for orders under $89 is a flat rate of $16.99 Orders over $89 receive free standard shipping.
| AVAILABLE SHIPPING RATES | ||
|---|---|---|
| SHIPPING RATE | PRICE | |
| Free Shipping Over $89 | FREE | |
| Standard Shipping | $16.99 | |
| In-Store Pickup Ancaster* | FREE | |
| In-Store Pickup Burlington* | FREE | |
| In-Store Pickup Etobicoke* | FREE | |
| Local Same Day Delivery (Mon - Fri)** | $11.99 (orders over $89) | |
| Local Same Day Delivery (Mon - Fri)** | $18.99 (orders under $89) | |
| Express Shipping | $40 | |
*In-store pickup options are visible to postal codes located in our retail store areas only. You can only pick up items that are currently in-stock at the location.
**Local Same Day Delivery is visible to select postal codes in select delivery areas only. Orders placed after 11 am will ship the next day.
Some surcharges may apply for addresses in remote locations. Please see our Shipping & Orders page for our full shipping policy.Â
For additional shipping information & our return policy, check out our Shipping Policy and our Return Policy pages.Â
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If you have any other questions, please email webdesk@ecscoffee.com or call us toll free at 1-800-263-3890. We will be happy to help!
3 and 4 year extended protection plans are available for our coffee machines & small appliances.
We're an authorized warranty & repair centre for a variety of trusted brands.
